Privacy Policy
Short version: Clause5 collects the information needed to run welding tools, answer Flux questions, process uploads, measure product usage, and send requested updates. We do not sell personal data.
1. Data we collect
- Email address, company name, use case, and related signup details when you join a waitlist or request updates.
- Flux questions, calculator context, page path, event metadata, and rough usage signals used to improve the product.
- Uploaded drawings or files when you use drawing-review or similar upload features.
- Technical data such as IP-derived security signals, bot scores, browser details, referrer classification, and error logs.
2. How we use data
We use data to operate Clause5, answer questions, process uploads, send requested emails, prevent abuse, debug failures, improve reliability, understand which tools are useful, and maintain security.
3. Service providers
Clause5 uses infrastructure and processing providers such as Cloudflare, Supabase, Resend, Stripe Atlas, and AI model providers to operate the service. Data may be transmitted to those providers when needed to deliver the feature you use.
4. Uploaded drawings and files
Uploaded drawings may be processed by automated systems to generate review output. Do not upload files unless you have permission to use them with Clause5. Avoid uploading highly confidential, export-controlled, classified, or third-party-restricted material unless your organization has approved that use.
5. Analytics and cookies
Clause5 uses privacy-conscious analytics and event tracking to understand traffic, tool usage, waitlist conversion, reliability, and page usability. This may include Microsoft Clarity session recordings and heatmaps, with sensitive content masking enabled, so we can understand where visitors click, scroll, or get stuck. You can block cookies or analytics in your browser. Some local browser storage is used for basic product behavior such as returning-visitor or submitted-email state.
6. Retention
We keep waitlist and contact records until you ask us to delete them or until they are no longer useful for the product purpose. Uploads, prompts, logs, and analytics events may be retained for debugging, abuse prevention, reliability, and product improvement unless deletion is requested and retention is no longer needed for security or legal reasons.
7. Your choices
You can ask to access, correct, or delete personal data by emailing flux@clause5.io. If you joined a waitlist, you can ask to be removed. If you are in a jurisdiction with specific privacy rights, we will handle your request according to the rules that apply.
8. No sale of personal data
Clause5 does not sell personal data. We do not use uploaded drawings or Flux questions to sell your identity to data brokers or advertising networks.
9. Security
No online service is perfectly secure. We use hosted infrastructure, access controls, rate limits, and security monitoring to reduce risk. Security reports can be sent to security@clause5.io or through security.txt.
10. Contact
Privacy questions and deletion requests can be sent to flux@clause5.io.